Product Recall ACCU-CHEK Aviva test strips

2 posts, 2 contributors

Search the DAFNE Online Forums

 
SueA DAFNE Graduate
University Hospitals, Leicester
9 posts

Has anyone else been left without any test strips as a result of the recent ACCU-CHEK Aviva test strips product recall?
I was notified at 5.58pm on Friday about the recall. All my test strips were from an offending Lot. I was left in a very difficult situation.

torana DAFNE Graduate
Royal North Shore Hospital, St Leonards, NSW
16 posts

Hi Sue,
I surely hope your dire situation is resolved satisfactorily. If they are having a recall of strips for the Aviva that you rely on for medicinal quantifications to inject insulin the company must have an ethical stance to supply you with replacement strips to use. In Australia the glucometers are only given out by hospitals with specialists recommendations so the strips and machines even take on more significance for your health. In the past, I have found the service desk at Accucheck helpful and willing to exchange my Aviva strips and glucometers after discussion. However it has not been a mass recall. Give them an email to get replacement strips when returning your other suspect ones.
Furthering the discussion on Aviva strips I have always found up to 3 to 5 strips in every packet stuffs up. I used to think due to the government subs on the strips that it didn’t matter much yet it is 10% of every 50 strip packet that is useless. Not good enough so I have been ring up the company and getting replacements. I wouldn’t want to be on my last strip in the community that doesn’t work! Is it the usual practice with large multinationals that we never really seem to get the full picture? Have any other DAFNE users had the same problems with their strips?